Information on and Guidelines for Visiting the Gorki Theatre

To help contain the spread of the coronavirus pandemic, the Maxim Gorki Theatre's public events have been cancelled from 2 November to 30 November 2020 inclusive, so our stages will remain empty. These cancellations are based on the Berlin Senate’s decision of October 29th, 2020.

Information on ticket exchange and refund 

For performances up to and including 1 November, please continue to respect the following rules: 

We’re thrilled to be able to welcome you to the Gorki once again! In order to curb the spread of SARS-CoV-2 and minimize the risk of infection, we’ve put strict hygiene measures in place for our events.
Please take a moment to read through the following information about visiting the Gorki. Our front-of-house staff is also available to help with any questions at the theatre.

Important note: If you were exposed to someone who has COVID-19 during the 14 days prior to your visit, or have an upper respiratory tract infection yourself, you are not permitted to attend the Maxim Gorki Theatre’s events.

Update:
On 11 September 2020, the Berlin Senate Department for Culture and Europe updated the version of its general hygiene regulations for Berlin's cultural institutions and reduced the minimum distance between seats at performances to 1 metre, when masks, or antother type of mouth-and-nose-covering, are also worn during the performance.
We are gradually implementing this regulation at the Gorki and will begin with the Container on 1 November 2020.

Face covering
All visitors must wear a mask, or something else that covers their mouth and nose, while inside any of the rooms at the Maxim Gorki Theatre. Please wear it while entering before and exiting after performances, while in the foyer, and while using the toilets.

From 1 November 2020, different rules will apply to audience members in our main stage auditorium and in the Container during performances:

Main Stage: As soon as you have taken your assigned seat, you may remove your face covering. The distance between the seats ensures that visitors* can always keep a minimum distance of 1.50 metres to other people. 

Container: In order to enable a larger number of visitors* to attend the events in the Container of the Maxim Gorki Theatre than before, the seating plan for performances from 1 November 2020 has been adjusted in accordance with the update of the Hygiene Guidelines of the Berlin Senate Department for Culture and Europe from 11 September 2020. The new seating plan guarantees a distance of 1 metre between the individual seats. Due to the reduced distance, from 1 November 2020, a face covering must also be worn while you are seated during performances in the Container. This ensures that the required protection against infection is maintained even when the distance between seats is slightly reduced.

If you are unable to wear a face covering because of a health problem or disability, please bring the applicable medical certificate with you. We are also required to inform you that this increases the risk of infection for yourself and others.  

The box office also has individually wrapped surgical masks for sale.

Minimum distance and general hygiene regulations
While you are at the theatre, please maintain a minimum distance of 1.5 metres between yourself and others. This regulation does not apply to families, couples and people who live in the same household.

Please keep the other hygiene measures in mind as well: coughing and sneezing properly; washing your hands; avoiding clusters and physical contact.

We’ve put dispensers with hand sanitizer at the entrance to the theatre.

Admission and signs at the theatre
To ensure that the admission process runs smoothly, please arrive at the theatre 15 minutes before the event is scheduled to begin.
Please pay attention to the notices and signs directing foot traffic in the theatre.

Box office
The box office is still open. However, we recommend purchasing your tickets in advance in our online shop to avoid queues in the box office foyer. If you do purchase your tickets at the box office, a cashless payment method is preferable.

Cloakroom
Unfortunately the cloakroom is closed for now. Please take your coats with you to your seats.

Food and drink
As the canteen is unfortunately closed, we’ve set up a mobile bar for our visitors in the entrance area.

Intervals
There are no intervals in our current productions. The maximum performance length is 2 hours.

For our part
Based on the general hygiene framework set by the Berlin Senate Department for Culture and Europe, we’ve collaborated with experts to create our own hygiene plan for opening the Gorki to the public. It will be reviewed frequently and adapted to the changing incidence of infection.

We’ve redesigned the process of visiting the Gorki: foot traffic through the building, the process of entering and exiting the theatre, and spacing in the foyer and the main stage have all been adapted to allow visitors to remain 1.5m away from each other, at all times. The seats in our venues have been drastically reduced and distributed so that the 1.5m distance between members of the audience who don’t belong to the same household is always maintained. To make this possible, we’ve removed some rows and blocked other seats off. The distance between the first row and the cast on stage has also been increased. In the Container, due to the reduction of the minimum distance between seats to one metre from 1 November, mouth-and-nose coverings must also be worn while you are seated during the performance.

All our spaces are also being cleaned more frequently. Objects that visitors could touch (all armrests, handles, door knobs, faucets etc.) are thoroughly cleaned and disinfected before every performance – door knobs and faucets are also cleaned during the performance.

The ventilation systems in all venues work with 100% fresh air and do not recirculate.

Data collection for contact tracing and data protection

The Maxim Gorki Theatre is required to collect personal information from visitors in order to facilitate contact tracing if necessary.
The contact details for all visitors are collected when tickets are purchased in our online shop or at the box office. These details include first and last name, address or email address, and phone number. All data collected as part of this process will be deleted after 30 days. Please carry some form of identification with you when you come to the theatre.

All tickets sold are personalised with the visitor’s name printed on them.

If your plans should change and someone else will use a ticket you purchased, please let us know in advance at ticket@gorki.de.

At non-ticketed events, the front-of-house staff will collect the contact details required.

Please note that the rules may change at short notice. If you have any questions about visiting the Gorki, please contact our visitors’ services:

Visitors’ services
Phone number: +49 (0) 30 20221-115
Monday - Saturday: 12:00 - 6:30pm
Sundays and holidays: 4:00 - 6:30pm
ticket@gorki.de

Updated: Ocotber 30th, 2020